Privacy policy

Information we collect

We may collect information that you choose to provide, including:

• Your name, work email address, job title, and company.
• Details about your company size, project, workflow, timing, and interest in Patro's services.
• Information you include in messages, meeting requests, or other communications with us.

Our website and service providers may also receive standard technical information, such as your IP address, browser, device, referring page, and visit timestamps.

We use analytics tools to understand how visitors move through the site, including pages viewed, links selected, and scrolling or navigation patterns. We may use session replay technology to reconstruct these interactions. Input fields are masked in session recordings.

How we use information

We use personal information to:

• Respond to inquiries and provide requested information.
• Assess whether a workflow review or another Patro service may be relevant to your business.
• Schedule meetings and follow up about potential work.
• Operate, secure, and improve our website and services.
• Comply with legal obligations and protect our rights.

Lead forms on Meta

If you submit a Patro lead form on Facebook or Instagram, Meta provides the information you submit to us. Meta also processes information under its own privacy policy. Patro uses lead-form information to evaluate your request, contact you, and measure the effectiveness of the campaign that brought you to the form.

How information is shared

We may share information with service providers that help us host our website, manage advertising and lead forms, schedule meetings, communicate with prospective clients, and maintain our operations. These providers may use the information only to provide services to Patro or as otherwise permitted by their own terms and privacy policies.

We may also disclose information when required by law, to protect Patro or others, or in connection with a merger, financing, acquisition, or transfer of all or part of our business.

Retention and security

We retain personal information only for as long as reasonably needed to respond to your request, evaluate or provide services, maintain appropriate business records, and meet legal obligations. We use reasonable administrative and technical safeguards, but no method of transmitting or storing information is completely secure.

Your choices

You may ask us to access, correct, or delete personal information that you have provided, or ask us to stop contacting you. If you submitted a Meta lead form, reply to any Patro follow-up and write “Privacy request.” You can also use the contact link below.

Children

Patro's services are intended for businesses and are not directed to children under 18. We do not knowingly collect personal information from children.

Changes to this policy

We may update this policy as our services or practices change. The date at the top of this page shows when it was last updated.